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Open Help CenterHow Sellers Handle Missing Products, Catalog References, and Listing Readiness
If the exact product is not yet ready in the SolarMarket catalog, use this guide to request catalog references, keep data clean, and prepare for offer...
Read articleHow Sellers Track Commissions, Marketplace Charges, and Payout Workflows
Review seller commission history, marketplace charges, and payout-related workflows with the right commercial understanding across normal, agent, and...
Read articleHow Sellers Manage Orders, Delivery Status, and Fulfillment
Manage seller orders correctly on SolarMarket. Learn how to update delivery and payment status, fulfill financed orders, and keep operational records...
Read articleHow Sellers Handle FI Approved Orders, Delivery, and Agent Unlock
FI approval does not mean the order is complete. Use this guide to separate financing approval from seller delivery and understand when agent FI commi...
Read articleHow to Run Sponsored Offers and Brands as a Seller
Learn how SolarMarket seller sponsorship works for sponsored offers and sponsored brands, including subscriptions, placement rules, and operational ch...
Read articleHow Sellers Set Up FI, HP, and Financing Readiness
Prepare your seller account for financing correctly. This guide explains FI readiness, HP setup, seller eligibility, and how financing affects offers...
Read articleHow to Respond to RFQs and Send Better Seller Quotations
Use the seller RFQ inbox effectively. Learn how to review requests, send strong quotations, message buyers, and keep the quote-to-order workflow movin...
Read articleHow Sellers Configure Agent Pricing and Commissions
Set up seller-funded agent pricing correctly. This guide explains agent discount pools, no-commission overrides, and how agent-attributed sales differ...
Read articleHow to Handle Offer Approvals, Edits, and Live Listing Changes
Understand how seller offer approvals, edit requests, and authorization workflows work so you can update live listings safely and avoid unnecessary de...
Read articleHow to Create and Manage Seller Offers
Create, price, publish, and maintain seller offers correctly on SolarMarket. This guide covers the offer wizard, pricing, stock, delivery defaults, an...
Read articleHow to Complete Seller Profile and Verification Readiness
Use this guide to complete your seller profile, prepare verification, and make sure your SolarMarket shop looks trustworthy to both buyers and reviewe...
Read articleHow to Onboard as a Seller on SolarMarket Uganda
Learn how to become a SolarMarket seller in Uganda, complete your shop setup, prepare verification, and get ready to publish your first offers without...
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