Help Center

Seller Help and Tutorials

Step-by-step help articles for listing products, managing offers, handling catalog workflows, and operating effectively on SolarMarket.

Published Seller Guides
12
Workflow Coverage
8 modules
Help Center Apr 06, 2026

How Sellers Handle Missing Products, Catalog References, and Listing Readiness

If the exact product is not yet ready in the SolarMarket catalog, use this guide to request catalog references, keep data clean, and prepare for offer creation properly.

Read article
Help Center Apr 06, 2026

How Sellers Track Commissions, Marketplace Charges, and Payout Workflows

Review seller commission history, marketplace charges, and payout-related workflows with the right commercial understanding across normal, agent, and financed orders.

Read article
Help Center Apr 06, 2026

How Sellers Manage Orders, Delivery Status, and Fulfillment

Manage seller orders correctly on SolarMarket. Learn how to update delivery and payment status, fulfill financed orders, and keep operational records clean.

Read article
Help Center Apr 06, 2026

How Sellers Handle FI Approved Orders, Delivery, and Agent Unlock

FI approval does not mean the order is complete. Use this guide to separate financing approval from seller delivery and understand when agent FI commission actually unloc...

Read article
Help Center Apr 06, 2026

How to Run Sponsored Offers and Brands as a Seller

Learn how SolarMarket seller sponsorship works for sponsored offers and sponsored brands, including subscriptions, placement rules, and operational checks before publishi...

Read article
Help Center Apr 06, 2026

How Sellers Set Up FI, HP, and Financing Readiness

Prepare your seller account for financing correctly. This guide explains FI readiness, HP setup, seller eligibility, and how financing affects offers and quotations.

Read article
Help Center Apr 06, 2026

How to Respond to RFQs and Send Better Seller Quotations

Use the seller RFQ inbox effectively. Learn how to review requests, send strong quotations, message buyers, and keep the quote-to-order workflow moving.

Read article
Help Center Apr 06, 2026

How Sellers Configure Agent Pricing and Commissions

Set up seller-funded agent pricing correctly. This guide explains agent discount pools, no-commission overrides, and how agent-attributed sales differ from normal sales.

Read article
Help Center Apr 06, 2026

How to Handle Offer Approvals, Edits, and Live Listing Changes

Understand how seller offer approvals, edit requests, and authorization workflows work so you can update live listings safely and avoid unnecessary delays.

Read article
Help Center Apr 06, 2026

How to Create and Manage Seller Offers

Create, price, publish, and maintain seller offers correctly on SolarMarket. This guide covers the offer wizard, pricing, stock, delivery defaults, and safe edits.

Read article
Help Center Apr 06, 2026

How to Complete Seller Profile and Verification Readiness

Use this guide to complete your seller profile, prepare verification, and make sure your SolarMarket shop looks trustworthy to both buyers and reviewers.

Read article
Help Center Apr 06, 2026

How to Onboard as a Seller on SolarMarket Uganda

Learn how to become a SolarMarket seller in Uganda, complete your shop setup, prepare verification, and get ready to publish your first offers without workflow gaps.

Read article
Chat with Masaba