RFQ Profile: Set Your Capabilities, Regions, and Brand Authorization to Get Matched

What you will achieve

• Recognize every step and field in the RFQ profile wizard on sight.
• Understand which profile fields actually change what RFQs you are invited to.
• Avoid an empty or incomplete profile silently reducing your invites.

Step-by-step

1. The page header shows "RFQ Seller Profile" with the subtitle "How buyers see you when requesting quotes" on the left, and three buttons on the right: a blue "Edit Profile" button that opens the wizard modal, an outlined "Brand Authorizations" button that goes to your shop's brand page, and an outlined "RFQ Inbox" button that goes back to your inbox.
2. Below the header, a profile summary card shows your current settings at a glance before you open the wizard.
3. Clicking "Edit Profile" opens a modal with a 3-step wizard. At the top of the modal you see a step tracker with three numbered circles and labels: "1 What you do", "2 Where you operate", "3 What buyers see" — the current step's circle is highlighted, and completed steps turn green.
4. Step 1, "What you do", starts with "Services you offer": three pill-shaped toggles you click on or off — "Installation", "Supply & Sales" (checked by default), and "Maintenance / After-sales".
5. If you enable the "Installation" pill, a sub-section appears below it with two number fields: "Certified installers" (hint: helps match you to RFQs requiring certified installers) and "Years of installation experience" (hint: shown to buyers on your quote card).
6. Next in Step 1: "System types you handle" — six more pill toggles: Off-grid, Hybrid, Grid-tie, Solar Pumping, Mini-grid, and Backup / UPS. Toggle on every system type you can actually deliver.
7. Last in Step 1: "Largest system you're comfortable with" — a row of selectable segments (not checkboxes, pick one): 0–1 kW, 1–3 kW, 3–10 kW, 10–50 kW, or 50+ kW.
8. Clicking "Continue" at the bottom moves you to Step 2, "Where you operate". First field: "Regions you serve", a searchable multi-select dropdown listing every region. If you have not picked any yet, a yellow warning box appears above it: "No regions selected — you won't receive RFQs until you pick at least one."
9. Still in Step 2: "Brands you stock", another searchable multi-select with a badge reading "boosts RFQ match score" and a hint underneath: "When a buyer specifies a brand, sellers who stock it rank higher for that RFQ." The dropdown includes a special "All brands" option — selecting it automatically selects every real brand for you, and unselecting it clears them.
10. Clicking "Continue" again moves you to Step 3, "What buyers see". First field: "Payment modes you accept" — five pill toggles: MTN MoMo, Airtel Money, Bank Transfer, Card (POS / Online), and Cash.
11. Next in Step 3: "Typical lead time" — another row of selectable segments (pick one): 0–7 days, 8–14 days, 15–30 days, or 30+ days.
12. Last in Step 3: "Warranty defaults", marked "optional" — a small table listing every product category with a "Months" number box next to each one, plus a hint: "Individual quotes can still override these."
13. The modal footer has two buttons: "Back" (hidden on Step 1, otherwise takes you to the previous step) and a button on the right that reads "Continue" on Steps 1 and 2, but changes to "Save Profile" (with a save-disk icon) on Step 3 — clicking it there submits the whole form.
14. If you arrived at this page as part of new-seller onboarding, the modal opens automatically and shows "Step 2 of 4 · Takes about 2 minutes" with a "skip for now" link next to the title.
15. Why this profile is a precondition for everything else, not just one more settings screen: RFQ matching runs before any of the other screens ever come into play. If Step 2's regions are empty, or Step 1's system types and max-kW band do not cover what a buyer is asking for, the matching system simply never generates an invite for that RFQ — it is not that you get a lower-priority invite, you get no invite at all. That means the inbox guide, the quote-form guide, and the messaging guide are all irrelevant to a seller with an incomplete profile, because none of those screens will ever have anything on them to act on.

Seller checklist

• Step 1: service pills and system-type pills reflect what you can actually deliver, and the max-kW segment is picked.
• Step 2: at least one region is selected (the yellow warning box is gone) and relevant brands are picked or "All brands" is used.
• Step 3: payment modes and lead-time segment match your real turnaround.
• Brand authorization is completed separately via the "Brand Authorizations" button where relevant.

Frequently Asked Questions