Overview
Seller guide to agent pricing, no-commission overrides, discount pools, and how agent-attributed orders change commercial outcomes.
What you will achieve
- Understand what changes when an agent is attached to the order.
- Set realistic commission pools without confusing public pricing.
- Know when to disable commission on a specific offer.
Step-by-step
- Open the offer form and decide whether the listing should participate in agent selling.
- Configure the agent discount or commission pool as a flat amount or percentage, depending on the offer setup.
- Review the difference between a normal sale and an agent-attributed sale before publishing.
- Disable commission only on offers where you do not want agent-assisted distribution.
What the commercial section should make clear
- Whether the offer is commissionable or explicitly no-commission.
- How much value is reserved for the agent discount pool.
- That agent economics only apply when a valid agent is attributed to the order.
Example: seller-funded commission without harming every order
If an offer has an agent pool of UGX 120,000, that commercial cost only matters when an actual agent closes the sale. On normal buyer-led sales, the seller does not automatically lose that amount.
Seller checklist
- Commissionable and no-commission offers are intentionally chosen.
- The agent pool is commercially sustainable.
- Team members understand the difference between agent and normal sale economics.
Frequently Asked Questions
Does every order lose the agent amount once agent pricing is configured?
No. Agent pricing matters only when an attributed agent closes the sale.
Should I turn off agent pricing for all premium offers?
Not automatically. Use agent pricing where assisted selling improves distribution, and disable it only where that model does not fit.
Can an agent give a buyer discount from this pool?
Yes. The buyer discount can come from the agent pool without changing the seller expected amount.
