Help Center

Seller Help and Tutorials

Step-by-step help articles for listing products, managing offers, handling catalog workflows, and operating effectively on SolarMarket.

Published Seller Guides
27
Workflow Coverage
10 modules

All Guides, Grouped by Workflow

Every published guide, grouped into a table per workflow — pick your area and open any guide directly.

RFQs

4
Buyer Messaging, Contact Consent, and Requesting an RFQ Award
A literal walkthrough of the submitted quote page: what each banner, block, and button means, top to bottom, a...
How to Build a Winning RFQ Quote: Line Items, Discounts, and Financing Terms
Every field on the RFQ quote form, described in the exact order it appears on screen, so you never have to gue...
How the Seller RFQ Inbox and Invite Slots Work
A literal walkthrough of the RFQ inbox screen: what each tab, badge, column, and button means, so nothing abou...
How to Respond to RFQs and Send Better Seller Quotations
Get the big picture of how seller RFQs work on SolarMarket, then jump into screen-by-screen guides for the inb...

Financing

4
How to Set Up FI, RBF, PayGo, and Hire Purchase on an Offer
Every financing field on the offer form, in the order it appears, including the Hire Purchase schedule math an...
How to Apply for an FI Partnership, Step by Step
Every field on the FI partnership application, in the exact order it appears, so you know exactly what to fill...
How Financing Eligibility and the Approved-Programs Toggle Work
A literal walkthrough of the Financing Eligibility screen: what the partnership table, the approved-programs t...
How Sellers Set Up FI, HP, and Financing Readiness
Understand the four financing types sellers can offer on SolarMarket — FI, Hire Purchase, PayGo, and RBF — whi...

Seller Offers

3
How Sellers Configure Agent Pricing and Commissions
Set up seller-funded agent pricing correctly. This guide explains agent discount pools, no-commission override...
How to Handle Offer Approvals, Edits, and Live Listing Changes
Understand how seller offer approvals, edit requests, and authorization workflows work so you can update live...
How to Create and Manage Seller Offers
Create, price, publish, and maintain seller offers correctly on SolarMarket. This guide covers the offer wizar...

Orders and Fulfillment

2
How Sellers Manage Orders, Delivery Status, and Fulfillment
Manage seller orders correctly on SolarMarket. Learn how to update delivery and payment status, fulfill financ...
How Sellers Handle FI Approved Orders, Delivery, and Agent Unlock
FI approval does not mean the order is complete. Use this guide to separate financing approval from seller del...

Seller Central

2
How to Complete Seller Profile and Verification Readiness
Use this guide to complete your seller profile, prepare verification, and make sure your SolarMarket shop look...
How to Onboard as a Seller on SolarMarket Uganda
Learn how to become a SolarMarket seller in Uganda, complete your shop setup, prepare verification, and get re...

RFQ Profile

1
RFQ Profile: Set Your Capabilities, Regions, and Brand Authorization to Get Matched
A literal walkthrough of the RFQ Seller Profile page and its 3-step edit wizard, so every toggle and field is...

Catalog and Product Data

1
How Sellers Handle Missing Products, Catalog References, and Listing Readiness
If the exact product is not yet ready in the SolarMarket catalog, use this guide to request catalog references...

Payments and Commercials

1
How Sellers Track Commissions, Marketplace Charges, and Payout Workflows
Review seller commission history, marketplace charges, and payout-related workflows with the right commercial...

Monetization

1
How to Run Sponsored Offers and Brands as a Seller
Learn how SolarMarket seller sponsorship works for sponsored offers and sponsored brands, including subscripti...
Help Center Jul 01, 2026

How Sellers Handle FI Approved Orders, Delivery, and Agent Unlock

FI approval does not mean the order is complete. Use this guide to separate financing approval from seller delivery and understand when agent FI commission actually unloc...

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Help Center Jul 01, 2026

How to Run Sponsored Offers and Brands as a Seller

Learn how SolarMarket seller sponsorship works for sponsored offers and sponsored brands, including subscriptions, placement rules, and operational checks before publishi...

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Help Center Jul 01, 2026

How Sellers Configure Agent Pricing and Commissions

Set up seller-funded agent pricing correctly. This guide explains agent discount pools, no-commission overrides, and how agent-attributed sales differ from normal sales.

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Help Center Jul 01, 2026

How to Handle Offer Approvals, Edits, and Live Listing Changes

Understand how seller offer approvals, edit requests, and authorization workflows work so you can update live listings safely and avoid unnecessary delays.

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Help Center Jul 01, 2026

How to Create and Manage Seller Offers

Create, price, publish, and maintain seller offers correctly on SolarMarket. This guide covers the offer wizard, pricing, stock, delivery defaults, and safe edits.

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Help Center Jul 01, 2026

How to Complete Seller Profile and Verification Readiness

Use this guide to complete your seller profile, prepare verification, and make sure your SolarMarket shop looks trustworthy to both buyers and reviewers.

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Help Center Jul 01, 2026

How to Onboard as a Seller on SolarMarket Uganda

Learn how to become a SolarMarket seller in Uganda, complete your shop setup, prepare verification, and get ready to publish your first offers without workflow gaps.

Read article
Help Center Jul 01, 2026

How to Apply for Brand Ownership on SolarMarket

Step-by-step guide for authorised distributors, resellers, manufacturers, and regional agents applying for Brand Ownership on SolarMarket — covering the application form,...

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Help Center Jul 01, 2026

How to Set Agent and Trade Pricing on Your Offer

Overview SolarMarket operates the Masaba WhatsApp AI agent — a sales assistant that talks with buyers via WhatsApp, qualifies their needs, and closes sales on your behalf...

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Help Center Jul 01, 2026

How to List a Presale Offer When Stock Is Incoming

What Is a Presale Offer? A presale offer lets buyers place orders and pay for your product before you have it in stock. When the presale toggle is on, buyers can add your...

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Help Center Jul 01, 2026

How to Enable FI and RBF Financing on Your Offer

Overview SolarMarket supports two institutional financing options that can be enabled on your offers: FI Financing — a registered bank or microfinance institution lend...

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Help Center Jul 01, 2026

How to Set Up Hire Purchase (HP) Financing on Your Offer

What Is Seller Hire Purchase? Hire Purchase (HP) on SolarMarket is an instalment plan that you run directly with the buyer — no bank or financial institution is involved....

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