Help Center

Seller Help and Tutorials

Step-by-step help articles for listing products, managing offers, handling catalog workflows, and operating effectively on SolarMarket.

Published Seller Guides
27
Workflow Coverage
10 modules

All Guides, Grouped by Workflow

Every published guide, grouped into a table per workflow — pick your area and open any guide directly.

RFQs

4
Buyer Messaging, Contact Consent, and Requesting an RFQ Award
A literal walkthrough of the submitted quote page: what each banner, block, and button means, top to bottom, a...
How to Build a Winning RFQ Quote: Line Items, Discounts, and Financing Terms
Every field on the RFQ quote form, described in the exact order it appears on screen, so you never have to gue...
How the Seller RFQ Inbox and Invite Slots Work
A literal walkthrough of the RFQ inbox screen: what each tab, badge, column, and button means, so nothing abou...
How to Respond to RFQs and Send Better Seller Quotations
Get the big picture of how seller RFQs work on SolarMarket, then jump into screen-by-screen guides for the inb...

Financing

4
How to Set Up FI, RBF, PayGo, and Hire Purchase on an Offer
Every financing field on the offer form, in the order it appears, including the Hire Purchase schedule math an...
How to Apply for an FI Partnership, Step by Step
Every field on the FI partnership application, in the exact order it appears, so you know exactly what to fill...
How Financing Eligibility and the Approved-Programs Toggle Work
A literal walkthrough of the Financing Eligibility screen: what the partnership table, the approved-programs t...
How Sellers Set Up FI, HP, and Financing Readiness
Understand the four financing types sellers can offer on SolarMarket — FI, Hire Purchase, PayGo, and RBF — whi...

Seller Offers

3
How Sellers Configure Agent Pricing and Commissions
Set up seller-funded agent pricing correctly. This guide explains agent discount pools, no-commission override...
How to Handle Offer Approvals, Edits, and Live Listing Changes
Understand how seller offer approvals, edit requests, and authorization workflows work so you can update live...
How to Create and Manage Seller Offers
Create, price, publish, and maintain seller offers correctly on SolarMarket. This guide covers the offer wizar...

Orders and Fulfillment

2
How Sellers Manage Orders, Delivery Status, and Fulfillment
Manage seller orders correctly on SolarMarket. Learn how to update delivery and payment status, fulfill financ...
How Sellers Handle FI Approved Orders, Delivery, and Agent Unlock
FI approval does not mean the order is complete. Use this guide to separate financing approval from seller del...

Seller Central

2
How to Complete Seller Profile and Verification Readiness
Use this guide to complete your seller profile, prepare verification, and make sure your SolarMarket shop look...
How to Onboard as a Seller on SolarMarket Uganda
Learn how to become a SolarMarket seller in Uganda, complete your shop setup, prepare verification, and get re...

RFQ Profile

1
RFQ Profile: Set Your Capabilities, Regions, and Brand Authorization to Get Matched
A literal walkthrough of the RFQ Seller Profile page and its 3-step edit wizard, so every toggle and field is...

Catalog and Product Data

1
How Sellers Handle Missing Products, Catalog References, and Listing Readiness
If the exact product is not yet ready in the SolarMarket catalog, use this guide to request catalog references...

Payments and Commercials

1
How Sellers Track Commissions, Marketplace Charges, and Payout Workflows
Review seller commission history, marketplace charges, and payout-related workflows with the right commercial...

Monetization

1
How to Run Sponsored Offers and Brands as a Seller
Learn how SolarMarket seller sponsorship works for sponsored offers and sponsored brands, including subscripti...
Help Center Jul 01, 2026

RFQ Profile: Set Your Capabilities, Regions, and Brand Authorization to Get Matched

A literal walkthrough of the RFQ Seller Profile page and its 3-step edit wizard, so every toggle and field is clear before you fill it in.

Read article
Help Center Jul 01, 2026

Buyer Messaging, Contact Consent, and Requesting an RFQ Award

A literal walkthrough of the submitted quote page: what each banner, block, and button means, top to bottom, and how buyer contact and the award request actually work.

Read article
Help Center Jul 01, 2026

How to Build a Winning RFQ Quote: Line Items, Discounts, and Financing Terms

Every field on the RFQ quote form, described in the exact order it appears on screen, so you never have to guess what a box or button does while building a quote.

Read article
Help Center Jul 01, 2026

How the Seller RFQ Inbox and Invite Slots Work

A literal walkthrough of the RFQ inbox screen: what each tab, badge, column, and button means, so nothing about the screen is a mystery.

Read article
Help Center Jul 01, 2026

How to Respond to RFQs and Send Better Seller Quotations

Get the big picture of how seller RFQs work on SolarMarket, then jump into screen-by-screen guides for the inbox, the quote form, buyer messaging, and your RFQ profile.

Read article
Help Center Jul 01, 2026

How to Set Up FI, RBF, PayGo, and Hire Purchase on an Offer

Every financing field on the offer form, in the order it appears, including the Hire Purchase schedule math and the first written guide to PayGo on SolarMarket.

Read article
Help Center Jul 01, 2026

How to Apply for an FI Partnership, Step by Step

Every field on the FI partnership application, in the exact order it appears, so you know exactly what to fill in and why it matters before you submit.

Read article
Help Center Jul 01, 2026

How Financing Eligibility and the Approved-Programs Toggle Work

A literal walkthrough of the Financing Eligibility screen: what the partnership table, the approved-programs toggle, and the pending section actually mean and control.

Read article
Help Center Jul 01, 2026

How Sellers Set Up FI, HP, and Financing Readiness

Understand the four financing types sellers can offer on SolarMarket — FI, Hire Purchase, PayGo, and RBF — which ones require approval and which are self-service, then ju...

Read article
Help Center Jul 01, 2026

How Sellers Handle Missing Products, Catalog References, and Listing Readiness

If the exact product is not yet ready in the SolarMarket catalog, use this guide to request catalog references, keep data clean, and prepare for offer creation properly.

Read article
Help Center Jul 01, 2026

How Sellers Track Commissions, Marketplace Charges, and Payout Workflows

Review seller commission history, marketplace charges, and payout-related workflows with the right commercial understanding across normal, agent, and financed orders.

Read article
Help Center Jul 01, 2026

How Sellers Manage Orders, Delivery Status, and Fulfillment

Manage seller orders correctly on SolarMarket. Learn how to update delivery and payment status, fulfill financed orders, and keep operational records clean.

Read article
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